Terms & Conditions
Last updated: June 2026
Welcome to KÁRLAI THE LABEL. By accessing our website and placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our site.
1. Acceptance of Terms
By using the KÁRLAI THE LABEL website and/or placing an order, you confirm that you have read, understood, and agree to these Terms & Conditions. If you do not agree, please do not use our website.
2. Pricing & Currency
All prices displayed on our website are in New Zealand Dollars (NZD) and are inclusive of GST where applicable. KÁRLAI THE LABEL reserves the right to update prices, products, and website content at any time without prior notice. Prices are confirmed at the time your order is placed.
3. Orders & Cancellations
By placing an order, you are making an offer to purchase. We reserve the right to cancel or refuse any order if:
- A product is unavailable or out of stock
- An error has occurred in pricing or product information
- We are unable to verify payment or shipping details
If your order is cancelled, you will be notified and any payment taken will be refunded in full.
4. Shipping & Delivery
Customers are responsible for providing accurate and complete shipping information at the time of purchase. KÁRLAI THE LABEL is not liable for delivery delays, losses, or errors caused by courier services or circumstances beyond our control, including but not limited to weather events, customs delays, or carrier disruptions.
5. Returns & Refunds
Returns and refunds are handled in accordance with our
6. Intellectual Property
All content on this website — including but not limited to branding, logos, images, designs, text, and graphics — is the property of KÁRLAI THE LABEL and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without our express written permission.
7. Right to Refuse Service
KÁRLAI THE LABEL reserves the right to refuse service, cancel accounts, or remove orders at our discretion where we deem it necessary.
8. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes your acceptance of the revised terms.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the New Zealand courts.
10. Contact Us
If you have any questions about these Terms & Conditions, please get in touch:
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